We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998, the EU Privacy and Communications Directive) and the General Data Protection Regulation (GDPR).
Who we are
MARCH FOR CHANGE CAMPAIGN LIMITED registered address is 4th Floor Tuition House, 27/37 St George’s Road, Wimbledon, London, United Kingdom, SW19 4EU.
MARCH FOR CHANGE is an organisation campaigning for close regulatory alignment with the European Union. MARCH FOR CHANGE activities are facilitated by our supporters and through our network of local groups across the country.
Our members and supporters support our mission and campaign aims through various means, including:
- Fundraising through donations.
- Campaigning through various activities such as street stalls, surveys, online petitions, social media and letter writing.
- Volunteering at our headquarters and local affiliated groups.
We take active steps to make sure that our supporters are aware of the ways in which they can help us achieve our overall purpose.
Why we hold and process supporters’ personal data
We hold and process supporters’ personal data for a number of reasons:
- To keep a record of donations made and actions taken by our supporters and our communications with them.
- To send our supporters marketing information about our projects, fundraising activities and appeals where we have their consent or are otherwise allowed to.
- To fulfill contractual obligations entered into with supporters e.g. online purchases.
- To support volunteers at their events.
- To record campaigning actions by supporters.
- To ensure we do not send unwanted information to supporters or members of the public who have informed us they do not wish to be contacted.
- To tell you about any policies and campaigns that may be of interest to you.
- To tell you about changes to your membership.
- To keep you informed by your local MARCH FOR CHANGE CAMPAIGN affiliated group and their activities.
We will never pass your personal data to any third parties except where you have given us permission to do so. For example, where you have signed a petition and are clearly informed that this petition will be presented to a third party.
When and why we will send you personalised marketing communications
MARCH FOR CHANGE CAMPAIGN will only contact you for marketing purposes, for example, to keep you up to date with our work and our campaigns, or let you know of ways in which you can support that work, where we have your consent or we are otherwise allowed to do so.
We will make it easy for you to tell us if you would like to receive marketing communications from us and hear more about our work and the ways in which you would like to receive this information (post, email, SMS and phone). We will not send you marketing material if you tell us that you do not wish to receive it.
How long will we keep supporters’ data
We will keep your data for as long as the MARCH FOR CHANGE campaign is active. You are able to unsubscribe from our communications at any time using the unsubscribe link.
Other circumstances in which you may receive marketing information from MARCH FOR CHANGE CAMPAIGN LIMITED
How and when we collect information about you
MARCH FOR CHANGE may collect your personal data in the following circumstances:
When you give it to us directly
You may give us your personal data directly when you sign up on our website or that of one of our affiliated groups, make a donation, sign up for one of our events, purchase products from us, or when you communicate with us.
When you give it to us indirectly
You may give us your information indirectly when you sign up at events such community meetings or street stalls, or via a sponsored petition campaign on a third party website. These independent third parties will pass your data to MARCH FOR CHANGE CAMPAIGN LIMITED where you have indicated that you wish to support MARCH FOR CHANGE and have given your consent or it is a necessary part of completing a contract with you.
Sometimes your personal data is collected by an organisation working on our behalf (for example a professional fundraising agency) but as they are acting on our behalf we are the ‘data controller’ and responsible for the security and proper processing of that data.
When you access MARCH FOR CHANGE CAMPAIGN LIMITED social media
We might also obtain your personal data through your use of social media such as Facebook, YouTube, Twitter or Instagram, depending on your settings or the privacy policies of these social media and messaging services. To change your settings on these services, please refer to their privacy notices, which will tell you how to do this.
When the information is publicly available
We might also obtain personal data about individuals who may be interested in giving major gifts to charities or organisations like MARCH FOR CHANGE CAMPAIGN. In this scenario, MARCH FOR CHANGE may seek to find out more about these individuals, their interests and motivations for giving through publicly available information. This information may include newspaper or other media coverage, open postings on social media sites such as LinkedIn, and data from Companies House. MARCH FOR CHANGE will not retain publicly available data relating to major donors without their consent, which will be sought at the earliest practical opportunity.
If you visit our website as an anonymous visitor (e.g. you switch off cookies), MARCH FOR CHANGE CAMPAIGN may still collect certain information from your browser, such as the IP address (an IP address is a number that can uniquely identify a computer or other internet device).
What information might we collect about you?
We only collect personal data relevant to the type of transactions you have with MARCH FOR CHANGE CAMPAIGN.
For example, when you contact MARCH FOR CHANGE CAMPAIGN to make a donation, purchase an item online, take a campaign action, or sign up to any of MARCH FOR CHANGE’s activities or online content, such as emails, or you write to MARCH FOR CHANGE, or engage with MARCH FOR CHANGE via social media channels, we may receive and retain personal information about you.
The information we collect is relevant to the type of transaction you are entering into with details such as your name, email address, postal address, telephone or mobile number, and bank account details to allow our payment processors to process donations.
Sensitive personal data
We do not generally collect sensitive personal data about our supporters, e.g. age, unless there is a clear reason for doing so – such as participation in a fundraising event where we need this to ensure that we provide appropriate facilities or support to enable you to participate in the event. Clear notices will be provided on application forms for such events so that it is clear what information we need and why we need it.
All sensitive personal data is stored on a secure database, to which only a limited number of relevant staff have access. It is deleted when no longer relevant, is never shared with third parties, and is available to you at any point should you wish to see it.
How will we use your personal data?
MARCH FOR CHANGE will use your personal information for the following purposes:
For administrative reasons, including:
- ‘Service administration’, which means that we may contact you for reasons related to administering any donations you have made, the completion of commercial or other transactions you have entered into with us or the activity or online content you have signed up for.
- To confirm receipt of donations (unless you have asked us not to do this), and to say thank you and provide details of how your donation might be used.
- In relation to correspondence you have entered into with us whether by letter, email, text, social media, message board or any other means, and to contact you about any content you provide.
- For internal record keeping so as to keep a record of your relationship with us.
- To implement any instructions you give us to with regard to withdrawing consent to send marketing information.
- To use IP addresses to identify the location of users, to block disruptive use and to establish the number of visits from different countries.
For marketing and fundraising reasons
For market research
To invite you to participate in surveys or research about our work (participation is always voluntary);
To analyse and improve the activities and content offered by North East Bylines to provide you with the most user-friendly navigation experience. We may also use and disclose information in aggregate (so that no individuals are identified) for social media marketing and strategic development purposes.
Will you share your personal information with anyone else?
We will only use your information for the purposes for which it was obtained. We will not, under any circumstances, share or sell your personal data with any third party for their own marketing purposes, and you will not receive marketing from any other companies, charities or other organisations as a result of giving your details to us.
We may need to share your information with service providers who help us to deliver our projects, fundraising activities and appeals, for instance through handling responses to our emergency appeals. These ‘data processors’ will only act under our instruction and are subject to pre-contract scrutiny and contractual obligations containing strict data protection clauses. We do not allow these organisations to use your data for their own purposes or disclose it to other third parties without our consent and we will take all reasonable care to ensure that they keep your data secure.
Facebook and other social media sites
We may also use your email address and phone number to match to your account on Facebook or other social media sites in order to show you MARCH FOR CHANGE content while using these services. We only do this where you have opted into marketing emails or phone calls and we keep your data secure by encrypting it. No data we hold about you is retained by the third party.
In addition, we may also use your email address and phone number to link to Facebook or other social media sites in order to identify other users of these sites whom we believe would be interested in MARCH FOR CHANGE, and we may then show them MARCH FOR CHANGE content. No data we hold about you is retained by the third party.
There are two ways to prevent this use of your data, you can either update your preferences at MARCH FOR CHANGE by opting out of the relevant channel of communication or you can do this via the social media site:
Updating your preferences with MARCH FOR CHANGE will not guarantee that you never see MARCH FOR CHANGE content on social media, since the social media site may select you based on other criteria and without your data having been provided by MARCH FOR CHANGE.
Where legally required
We will also comply with legal requests where disclosure is required or permitted by law (for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing).
Your data is only processed outside the EU where MARCH FOR CHANGE has verified that appropriate standards and safeguards are in place.
How long will MARCH FOR CHANGE keep your personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant activity.
If you request that we stop sending you marketing materials we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.
Where you contribute material to us, e.g. user-generated content or in response to a particular campaign we will only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted unless otherwise stated at the point of generation.
How to control what we send you or request we update your personal information?
The accuracy of your information is really important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest.
If you wish to change how we communicate with you, or update the information we hold, then please contact us:
- email us at email@example.com
- write to us at: MARCH FOR CHANGE, 4th Floor Tuition House, 27/37 St George’s Road, Wimbledon, London, United Kingdom, SW19 4EU
Additionally, you can opt out of email and SMS separately:
- Email – You can opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email from MARCH FOR CHANGE.
How long will it take for these changes to be effective?
We endeavour to meet the following service levels where supporters request we do not send them marketing information:
- Email – 48 hours from receipt of email.
- SMS – 48 hours from receipt of SMS.
- Telephone – 48 hours from receipt of request to opt out.
- Mail – 28 days from receipt of ‘do not mail’ request. This period is longer than for other channels due to the production times for mailing campaigns, and in most cases we would expect the change to be effective much more quickly.
Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected.
How we keep your data safe
We ensure that there are appropriate technical controls in place to protect your personal details. For example, our online forms are always encrypted and our network is protected and routinely monitored.
We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff, volunteers and contractors.
We use external companies to collect or process personal data on our behalf. We do comprehensive checks on these companies before we work with them, and put a contract in place that sets out our expectations and requirements, especially regarding how they manage the personal data they collect on our behalf, or have access to. We have a robust partner monitoring framework to ensure these contractual obligations are met.
How to make complaints about this policy or raise privacy concerns
If you would like more information, or have any questions about this policy, please contact our team by email at firstname.lastname@example.org or write to us at: MARCH FOR CHANGE CAMPAIGN, 4th Floor Tuition House, 27/37 St George’s Road, Wimbledon, London, United Kingdom, SW19 4EU.
To make a formal complaint about MARCH FOR CHANGE CAMPAIGN’s approach to data protection or raise privacy concerns directly with our data protection team, please contact:
The Data Protection Officer, MARCH FOR CHANGE CAMPAIGN, 4th Floor Tuition House, 27/37 St George’s Road, Wimbledon, London, United Kingdom, SW19 4EU.
You also have the right to make a complaint direct to the UK’s data protection authority, the Information Commissioner’s Office (ICO). The ICO can be contacted at: https://ico.org.uk/global/contact-us/
Concerns can be also be logged via the ICO website.